Support Services Division

Major Mark Smith oversees the Support Services Division. Support Services includes the Investigations, Communications,  Records, Animal Control and Parking Control Units. In addition the Support Services Division provides administrative and support functions to the police department, to include recruitment, computer operations, budget, purchasing and accounts payable.

Animal Control
The Animal Control Unit is responsible for responding to all domesticated animal related complaint calls, picking up and disposing of animal carcasses, picking up and transporting injured animals, and educating the public on animal related ordinances and care issues.

There is an animal control officer available seven days a week.  The shelter is open 2:00 p.m. to 6:00 p.m., Tuesday through Friday and 10:00 a.m. to 2:00 p.m. Saturday.  You may contact them by telephone at (816) 274-6024. The shelter is located at 2020 Bedford, North Kansas City.

Interested in adopting a pet?  Learn more...
Need a license for your pet?  Learn more...

Communications UnitCommunications Unit
The Communications Unit provides continuous telephone and radio contact with officers while coordinating all police, fire and ambulance responses within the city. Computer-Aided Dispatching (CAD) software is used to process calls and track information crucial to each call.

The North Kansas City Communications Center is currently staffed by one supervisor, nine full-time dispatchers, and one part-time dispatcher. This department is a critical link between citizens and emergency services.  Each Communications Officer must maintain re-certification every three years on the MULES computer system and annually on REJIS.  These personnel also assist in the processing of detainees and coordinating transportation/bonding with our housing agent. 

Investigations Unit
The Investigations Division consists of the Detective Unit, Traffic Unit and the Commercial Vehicle Unit. Sergeant Pat Romine oversees the division in the role of Investigations Supervisor. Go to Investigations...

Parking ControlParking Control
The mission of the North Kansas City Parking Control Unit is to create a fair use of available parking within the city by enforcing parking laws within in the city. Parking enforcement activities include, but are not limited to, time zones, fire zones, handicapped parking areas, loading zones, abandoned vehicles and code enforcement issues.  See Title 10 – Chapter 10-48 for parking codes.

City Hall
2010 Howell St
North Kansas City, MO 64116

Phone 816-274-6000

Regular Hours:
Monday - Friday
8am to 5pm

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