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Residential Stay at Home Order FAQs

Why was this order issued?
This emergency order was issued to protect the health and safety of all residents of North Kansas City, with the goal of limiting the continued community spread of Coronavirus. It was issued based on the guidance of public health experts, as well as consultations with area medical leaders about the consequences of continued community spread of Coronavirus in the Kansas City metropolitan region on health care availability and access.

How long is the order in effect for?
The amended emergency order will take effect at 12:01 AM on Tuesday, March 24, 2020 and will remain in effect through 11:59 PM on April 23, 2020. The order will be evaluated on an ongoing basis and may be modified as circumstances change based on guidance from public health officials and other experts.

What does this order require?
The order requires North Kansas City residents to stay at home unless they are engaged in one of the essential activities specified in the order. Essential activities include working in an essential business, obtaining supplies or necessary services, seeking medical care, caring for a family member or loved one, and exercising and maintaining personal health.  Individuals are strongly encouraged to practice social distancing to the extent feasible while engaging in these activities, and to stay home if not engaging in one of these specific activities.

Will residents be subject to penalties such as arrest or citations for leaving their homes?
Residents can leave their residences to engage in essential activities, including exercising and maintaining personal health (walking/bicycling/running/etc.), working at an essential business, obtaining supplies or necessary services, or seeking medical care. We strongly urge citizens to stay at home if they are not engaged in any of these essential activities as this will greatly aid efforts to stop the community spread of Coronavirus.

Are home repair and maintenance services classified as essential?
Yes, home repair services including plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintain the safety, sanitation, and essential operation of residences and essential businesses are classified as essential.

Does this Order disrupt my trash, recycling or yard waste schedules?
No.  Please place your waste at the curb on your normal schedule.

Does this order prohibit people from outdoor activities or recreational activities?
No.  Citizens are welcome to continue walking, bike riding, doing yardwork/gardening, playing outdoors or visiting public parks.  Please practice social distancing practices while conducting outdoor activities, including visiting walking trails.  City playgrounds, tennis/pickleball and handball courts are closed to the public.  Waggin' Trail Dog Park is also closed to the public.

I want to have a wedding, dinner party, or other group event at my house. Is that allowed?
Gatherings of this sort are dangerous and social gatherings of more than 10 people are currently prohibited statewide per Order issued by the Missouri Department of Health and Senior Services. In-person social gatherings are one of the primary transmission points for the Coronavirus, hosting in-person events of this type will facilitate the spread of the disease throughout the community. There have been many examples in other cities and countries where the disease spread rapidly through weddings, funerals, and other social events. Furthermore, social events are not one of the essential activities permitted under the emergency order, so attendees could be held in violation of the order.

What about services at places of worship (including weddings and funerals) or outside?
All social gatherings of 10 or more people are currently prohibited statewide per Order from the Missouri Department of Health and Senior Services under direction from Governor Parson. Many faith leaders have been holding services online. The Health Department is working on guidance that may allow individuals to apply for permission to hold weddings, funerals, and other special events provided strict and specific social distancing requirements are followed. This page will be updated when that guidance is available.

What about child custody agreements?
You are still able to keep with your normal arrangements. However, if the child is sick or has been exposed to sickness, consider allowing the child to stay in one place to keep the virus from spreading to other places.

With City Hall closed, how do I pay my water bill?
Customers may continue to make payments through the drop box located at City Hall, by mail or online.  Customers are encouraged to pay their utility bills via the City’s online payment portal.  The City has suspended any water utility shutoffs until further notice.  Due to COVID-19 pandemic, shutoffs are currently suspended. Current bill will accrue penalties if not paid by due date.

What do I do if I am feeling sick?
If you are feeling sick and have reason to believe you have been exposed to COVID-19, please call your health care provider for instructions.  Do not go to the emergency room or the health department for testing.  The Clay County Health Center is providing up-to-date information on their website.    

More questions about COVID-19? Call the Missouri Department of Health and Senior Services (DHSS) hotline at 877-435-8411. The hotline is being operated by medical professionals and is available 24 hours a day, 7 days a week.

City Hall
2010 Howell St
North Kansas City, MO 64116

Phone 816-274-6000

Regular Hours:
Monday - Friday
8am to 5pm

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