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City Services and Program Changes

The health and safety of our community is our highest priority.  The Novel Coronavirus (COVID-19) continues to spread throughout the country.  At this time, there are no confirmed cases of COVID-19 in Clay County.  Staff is working with public health officials and emergency management professionals to monitor and adjust operations for the global COVID-19 or coronavirus outbreak.

In an effort to continue to protect our residents, visitors, and employees, and reduce the spread of the COVID-19, the City of North Kansas City announces the following changes in services, closures, and cancellations.

City Facilities

City Hall, Municipal Court, Police Headquarters, Fire Stations 1 & 2, and the Parks & Recreation Center are closed to the public.  At this time, City facilities will continue to be staffed on a limited basis to continue normal operations as much as possible.  Customers are encouraged to conduct business with the City through City’s website, phone or email.  Contact information is listed below:

  • City main phone number: 816-274-6000
  • Community Development Department (building permits, codes, etc.): 816-274-6006
  • Finance Department (business licenses, water/sewer utility payments): 816-274-6000
  • Fire Department (non-emergency): 816-274-6025
  • Municipal Court: 816-274-6007
  • Parks & Recreation: 816-300-0545
  • Police Department (non-emergency):  816-274-6013
  • Police Department – Animal Control:  816-274-6024
  • Public Works (administration, municipal services, water/wastewater):  816-274-6031
  • Emergency: 911

Public Meetings

City Council Meetings

City Council Meetings will be held remotely for the safety of the City Council, employees, and the public. Meetings will be broadcast via the City’s YouTube Channel and Channel 2 (Spectrum). 

Planning Commission

The April 2 Planning Commission has been postponed.

City Events

The following events have been canceled and will be rescheduled at a future date:

  • Friends of the Library Book Sale
  • North Kansas City Arbor Day – Tree City USA Celebration
  • Community Shred Event

Water Utility Bills & Service

Customers may continue to make payments through the drop box located at City Hall, by mail or online.  Customers are encouraged to pay their utility bills via the City’s online payment portal.  Due to COVID-19 pandemic, shutoffs are currently suspended. Current bill will accrue penalties if not paid by due date.

Building Permits/Code Enforcement/Fire Inspections and Plan Review

Plan review, construction inspections and certificate of occupancy final inspections can be scheduled by calling 816-274-6006.  Customers can continue to drop off plans for review by utilizing the Police Department lobby located at 2020 Howell Street.  Please call the Police non-emergency dispatch number at 816-274-6013 to gain access to the dropbox for oversized packages in the Police Department lobby.

Police Department

The police department has implemented operational adjustments including restricted access, and encouraging citizens to report certain types of incidents over the phone instead of utilizing critical emergency resources to respond to their location.  Animal Control will continue operations, but the facility will only be accessible by appointment only.  When requesting police services, please continue to call 9-1-1 for emergencies and 816-274-6013 for non-emergencies and past occurred incidents.

Fire Department

The fire department has implemented operational adjustments including the suspension of non-essential activities including public outreach and fire station tours.   When requesting fire or EMS services, please continue to call 9-1-1 for emergencies and 816-274-6025 for non-emergencies.

North Kansas City Municipal Court

The court has postponed/continued the Monday, March 23, April 6, 13 and 20 Municipal Court dockets to a later date.  All prisoner arraignments will continue as usual via video conferencing.   The Court staff will be working with the Municipal Court Judge to set cases appropriately and notify all attorneys and defendants of the new dates as soon as possible.  Municipal Court customers can pay their court payments by mail, the drop box located at City Hall or online.

North Kansas City Parks & Recreation

All playgrounds, tennis/pickleball and handball courts are closed to the public until further notice.  Waggin’ Trail Dog Park will be closed to the public until further notice.  If you have any questions or concerns about Parks & Recreation, please email parks_rec@nkc.org.

North Kansas City Library

The North Kansas City Public Library is closed until further notice. This includes all classes, activities, meeting and study room usages, and outreach services.  Customers are welcome to visit the Library’s collection of digital books, music, and magazines, available here at nkcpl.org, and via your Overdrive and/or Libby app(s).

liNKCity Customers

KC Fiber/liNKCity is temporarily removing the capacity limits for liNKCity customers. This will enable those liNKCity customers to utilize increased internet capacity to be more effective in whatever work-related tasks they need to do.

City Hall
2010 Howell St
North Kansas City, MO 64116

Phone 816-274-6000

Regular Hours:
Monday - Friday
8am to 5pm

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