Facility & Customer Service Representative

Posted on: 2020/06/22

JOB TITLE:                            Facility & Customer Service Representative           

TYPE OF EMPLOYMENT:      Regular Part-time           

HOURS:                  Maximum of 24 hours per week, to include evenings & weekends           

LOCATION:    Parks & Recreation Center, 1201 Clark Ferguson Dr., NKC, MO                   

Pay Rate: $12.00 per hour 

Summary of Duties: Performs a variety of customer services functions to include assisting with program registration and/or facility rentals in person, over the phone or online; and, assisting with set-up and overseeing facility rentals.

Essential Duties:

  • Greet the public, answer and direct incoming telephone calls, questions or concerns;
  • Register customers for activity and facility reservations.Balance cash drawer and generate daily reports;
  • Open and close facility during rentals;
  • Oversee lobby area and stock material as needed;
  • Assist the Director, Recreation Manager and Marketing and Special Events Coordinator as assigned by the Director;
  • Set-up rooms based on required layout. Oversee and monitor rental parties to ensure all their needs are met and they are not in violation of facility rules.

Qualifications: Must be at least 18 years old at time of hire.  Some experience in the Parks and Recreation field is preferred but not required.

Work Environment, Physical Demands, and Other Requirements:

  • Work is performed in an office environment a majority of the time; must be available to work evenings, Saturday and Sunday.
  • Will be required to set-up and tear down 60-inch round tables, 6ft or 8ft rectangle tables and chairs for rental parties;
  • Will be required, at times, to make coffee for patrons and restock supplies;
  • May be required to reach with hands and arms, sit, stand, talk and hear, and use hands and fingers to handle or feel;
  • May be required to lift/move up to 25 pounds (such as a box of paper).

Miscellaneous:  A background check and post offer drug test are required.

Apply On-Line at the following link:



Status: Open
Deadline: Open until filled

City Hall
2010 Howell St
North Kansas City, MO 64116

Phone 816-274-6000

Regular Hours:
Monday - Friday
8am to 5pm

North Kansas City | All Rights Reserved | Powered by CivicLive | © 2020 Intrado Corporation.