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City Services and Program Changes

The health and safety of our community is our highest priority.  The Novel Coronavirus (COVID-19) continues to spread throughout the country.  At this time, there are no confirmed cases of COVID-19 in Clay County.  Staff is working with public health officials and emergency management professionals to monitor and adjust operations for the global COVID-19 or coronavirus outbreak.

In an effort to continue to protect our residents, visitors, and employees, and reduce the spread of the COVID-19, the City of North Kansas City announces the following changes in services, closures, and cancellations.

City Facilities

City Hall, Municipal Court, Police Headquarters, Fire Stations 1 & 2, and the Parks & Recreation Center will remain closed to the public.  City Hall staff will continue to serve the public via phone and email. Customers are encouraged to conduct business with the City through City’s website, phone or email.  Contact information is listed below:

  • City main phone number: 816-274-6000
  • Community Development Department (building permits, codes, etc.): 816-274-6006
  • Finance Department (business licenses, water/sewer utility payments): 816-274-6000
  • Fire Department (non-emergency): 816-274-6025
  • Municipal Court: 816-274-6007
  • Parks & Recreation: 816-300-0545
  • Police Department (non-emergency):  816-274-6013
  • Police Department – Animal Control:  816-274-6024
  • Public Works (administration, municipal services, water/wastewater):  816-274-6031
  • Emergency: 911

Public Meetings

City Council and Planning Commission Meetings

City Council and Planning Commission Meetings will be held remotely for the safety of the City Council, Commissioners, employees, and the public. Meetings will be broadcast via the City’s YouTube Channel and Channel 2 (Spectrum). 

City Events

The following events have been canceled and will be rescheduled at a future date:

Event Action
Animal Vaccination Day Rescheduled to May 30
Arts In The Park Canceled
Bob Libbey Pickleball Tournament Rescheduled to September 12-13
City-wide Garage Sale (Spring) Canceled
Friday Night Concert (May 8) Rescheduled to September 11
MLB Pitch Hit Run Canceled
Shred Event Rescheduled to June 20

Program Action
May Parks & Recreation Classes Canceled
Spring Softball Canceled
Gorman Pool Pass Program Suspended Until Further Notice

Rentals Action
May Parks and Recreation Rentals Rescheduled or Refunded

Water Utility Bills & Service

Customers may continue to make payments through the drop box located at City Hall, by mail or online.  Customers are encouraged to pay their utility bills via the City’s online payment portal.  Due to COVID-19 pandemic, shutoffs are currently suspended and late fees will be waived.

Building Permits/Code Enforcement/Fire Inspections and Plan Review

Plan review, construction inspections and certificate of occupancy final inspections can be scheduled by calling 816-274-6006.  Customers can continue to drop off plans for review by utilizing the Police Department lobby located at 2020 Howell Street.  Please call the Police non-emergency dispatch number at 816-274-6013 to gain access to the dropbox for oversized packages in the Police Department lobby.

Police Department

The police department has implemented operational adjustments including restricted access, and encouraging citizens to report certain types of incidents over the phone instead of utilizing critical emergency resources to respond to their location.  Animal Control will continue operations, but the facility will only be accessible by appointment only.  When requesting police services, please continue to call 9-1-1 for emergencies and 816-274-6013 for non-emergencies and past occurred incidents.

Fire Department

The fire department has implemented operational adjustments including the suspension of non-essential activities including public outreach and fire station tours.   When requesting fire or EMS services, please continue to call 9-1-1 for emergencies and 816-274-6025 for non-emergencies.

North Kansas City Municipal Court

The court has postponed/continued the following Municipal Court dockets to a later date:

March 23
April 6, 13, 20
May 4, 11

All prisoner arraignments will continue as usual via video conferencing.   The Court staff will be working with the Municipal Court Judge to set cases appropriately and notify all attorneys and defendants of the new dates as soon as possible.  Municipal Court customers can pay their court payments by mail, the drop box located at City Hall or online.

North Kansas City Parks & Recreation

Macken Park: The one-mile walking trail and all the green space will be open, subject to the six-foot social distancing restriction. The restrooms, ball fields, and playground equipment will remain closed.

Wheel Park: The bike trail and all the green space will be open, subject to the six-foot social distancing restriction.

Shelters, pickleball, tennis, handball courts, Waggin’ Trail Park, and the Parks and Recreation Center will remain closed through May 31, 2020.

Playgrounds and Dagg Park Sprayground will remain closed until further notice.

Classes will resume on June 1, 2020, as long as the number of participants is controlled where a 6-foot social distance practice can be established between patrons and instructors until this requirement is lifted.

North Kansas City Library

North Kansas City Public Library is pleased to announce the initial phase of a return to normal operations later this month, as local stay-at-home orders expire throughout the metro area.

Beginning Tuesday, May 26, the Library will offer curbside pick-up of hold items. Starting that day, patrons may place Library holds online, or call the Library to place holds. Once items are available, patrons may call to schedule a pickup time in the Library’s designated parking lot pickup area.

To maintain the recommended social distancing guidance, this transfer process will be entirely touchless. Currently, the Library plans to offer curbside service Monday-Thursday (10 am-2 pm and 4-8 pm), Friday (10 am-5 pm), and Saturday (10 am-4 pm). These curbside pickup times may be adjusted, if needed.

liNKCity Customers

KC Fiber/liNKCity is temporarily removing the capacity limits for liNKCity customers. This will enable those liNKCity customers to utilize increased internet capacity to be more effective in whatever work-related tasks they need to do.

City Hall
2010 Howell St
North Kansas City, MO 64116

Phone 816-274-6000

Regular Hours:
Monday - Friday
8am to 5pm

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