Business Stay At Home Order FAQs

Why was this order issued?
This emergency order was issued to protect the health and safety of all residents of North Kansas City, with the goal of limiting the continued community spread of Coronavirus. It was issued based on the guidance of public health experts, as well as consultations with area medical leaders about the consequences of continued community spread of Coronavirus in the Kansas City metropolitan region on health care availability and access.

How long is the order in effect for?
The amended emergency order will remain in effect through 11:59 PM on May 3, 2020. The order will be evaluated on an ongoing basis and may be modified as circumstances change based on guidance from public health officials and other experts.

Does my business qualify as an essential business as defined in the emergency order?
Major categories of essential businesses defined in the order include:

  • Health care (doctors, dentists, nurses, hospitals, pharmacies, medical research facilities, blood donation services, labs, etc);
  • Food and drink production and distribution (including grocery stores, markets, restaurants that offer food for carryout, liquor stores);
  • Sanitation (including laundromats, dry cleaners, household and business cleaning services and supply stores);
  • Transportation (including railroads, airports, public transit, taxis and other private transportation providers, and gas stations);
  • Financial Services (including banks, insurance providers, and professional services required to comply with legal and regulatory requirements);
    Manufacturing and distribution of supplies and materials for essential businesses (including trucking and other supply chain support functions); 
  • Maintenance and construction of infrastructure and households; 
  • Child care;
  • Essential Government Operations;
  • Residential facilities (including hotels and motels); 
  • Media and Communications Providers; and 
  • Mailing, Shipping, and Delivery services.
  • A full list of categories of essential businesses is provided in the order.

The city strongly encourages all essential businesses to allow employees to work from home and to maintain social distancing to the extent feasible in continuing to carry out their operations.

My business does not fall under one of the categories deemed essential, can it remain open if health precautions are taken? 
Non-essential businesses can continue operations that can be conducted from employees’ homes or places of rest. They can also continue minimum necessary activities to maintain the value of the business’s inventory and facilities and to ensure security, process payroll and employee benefits, or for related functions, as well as minimum necessary activities to facilitate employees of the business being able to continue to work remotely from their residences or places of rest, provided social distancing is maintained. Any operations that do not meet these requirements must be ceased.

Do businesses and/or employees need formal certification or identification that they qualify as an essential business and/or are employed at an essential business? 

I am unclear whether my business qualifies as essential or non-essential. Can I receive a formal recommendation from the city as to whether I qualify?
Currently, guidance is available on a general (industry) basis and not a case by case (specific business) basis. We encourage all business owners to review the order in its entirety if they believe there is ambiguity about whether they qualify as essential or not.

How will this emergency order be enforced?
It is our extreme hope that all businesses choose to do the right thing within the spirit of the orders issued by the Clay County Health Center and the City of North Kansas City.  We hope that there will be no call to enforce these orders as our resources are much better served conducting normal police activities. 

Should a business be in willful non-compliance with the spirit of these orders they could risk having their business license revoked and/or face criminal charges under city code 9.16.010.  Charges could be filed each day a business is found to be non-compliant with a penalty range of up to 90 days in jail and up to a $500 fine for each violation.  Businesses may risk other regulatory sanctions depending on the nature of the business. 

To be clear, this is NOT something the Police Department wants to dedicate resources to at this time and are calling on all businesses to do the right thing. 

Is construction activity classified as essential? 
Yes, public works, infrastructure (including commercial buildings), and housing construction are classified as essential. We strongly encourage construction businesses to carry out their work in compliance with Social Distancing requirements and guidelines to the extent feasible.

Are manufacturing facilities classified as essential?
Any manufacturing operation that supplies goods necessary for the operation of other essential businesses (for example medical equipment, transport equipment, telecommunications equipment, supplies necessary to maintain or build infrastructure, sanitation and cleaning supplies, food or beverages, etc.) is classified as essential.

Are transit operations such as railroads, airports, buses, and truckers classified as essential?
Yes, transit operators (Including railroads, airline and airport workers, and public transit organizations) are classified as essential. Additionally, maintenance providers (such as mechanics or bike repair shops) are also classified as essential, as are suppliers of parts needed to maintain the operations of transit providers.  Truckers are also classified as essential.

Are hotels and motels classified as essential?
Yes. We recognize that individuals employed in essential businesses who are traveling (for example medical workers or infrastructure maintenance workers) and/or individuals who find their homes temporarily uninhabitable may need to secure shelter.

Are home repair and maintenance services classified as essential?
Yes, home repair services including plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of residences and essential businesses are classified as essential.

Are liquor stores and other markets that sell liquor classified as essential?
Yes, businesses that distribute food or drink are classified as essential. We encourage the maintenance of social distancing to the extent feasible in all cases.

Are child care providers classified as essential? 
Yes. The city recognizes that many workers in essential industries need access to child care to continue to work. The order includes the following guidance for child care providers and the city recommends that all providers follow this guidance to the extent feasible: 

Childcare should be carried out in stable groups, preferably with 10 or fewer (“stable” means that the same 10 or fewer children are in the same group each day);
Children should not change from one group to another; 
If more than one group of children is cared for at one facility, each group should be in a separate room. Groups should not mix with each other; and 
Childcare providers should remain solely with one group of children.

Are realtors, leasing agents, building inspectors, and movers classified as essential?
Yes, realtors, leasing agents, building/housing inspection services, movers, and other services necessary to help people find or maintain housing are classified as essential. We strongly encourage all of these services to practice social distancing to the extent feasible and to limit unnecessary activities that can be deferred to a later date. 

Are personal services, such as nail salons, hair salons, and tanning facilities classified as essential?
No, businesses that provide personal services are not classified as essential.

Are gyms, workout facilities, or golf courses classified as essential?
No, gyms, workout facilities, and golf courses are not classified as essential. However, individuals are encouraged to use parks and exercise outdoors while they practice Social Distancing.

I’m worried that there are clearly sick individuals at a workplace or other location. How can I report this?
To report a Clay County business or organization that you believe is in violation of the emergency orders, please submit a request by following this link

My employer is forcing me to work and I don’t believe they are an essential business or I don’t believe I am essential employee. How can I report this?
First, please confirm whether your employer is an essential business by reviewing this FAQ.  If your employer is classified as essential, they can make their own determination about whether employees can work from home and/or whether they must continue to report to their standard places of duty.

The city has strongly encouraged all essential employers to allow employees to work from home and to maintain social distancing to the extent feasible. However, under Missouri law, the city cannot compel essential businesses to allow employees to carry out their duties from home nor impose penalties on businesses that terminate workers who do not report for duty. Workers can choose to quit if they believe that their job is jeopardizing their personal health.

Non-essential employers must cease all operations not required to maintain basic inventory, security, process payroll, or facilitate employees’ ability to work from home. If you believe your non-essential employer is operating in violation of the Order, you can report your concern by submitting a request by following this link

I work at an essential business but don’t believe I am an essential employee. Do I have to work?
The city cannot compel any individual to go to work, nor can it make determinations for essential businesses about which employees are essential and non-essential for carrying out its work. Essential businesses can continue standard operations provided social distancing is maintained to the extent feasible. Essential businesses are strongly encouraged to allow employees whose duties can be carried out from home to do so.

I own a business in an essential industry. Do I have to stay open?
The city cannot compel any business to remain open. 

City Hall
2010 Howell St
North Kansas City, MO 64116

Phone 816-274-6000

Regular Hours:
Monday - Friday
8am to 5pm

North Kansas City | All Rights Reserved | Powered by CivicLive | © 2021 Intrado Corporation.